Scottish Public Services Ombudsman
/The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.
The SPSO website comntains information on how to make a complaint as well as other services such as the Independent National Whistleblowing Officer and offers the Scottish Welfare Fund Independent Review service.